1. Information We Collect
When you visit The Small Town Gift Co. ("we," "our," or "us") at smalltowngiftco.com, we may collect the following types of information:
- Account information: Name, email address, and password when you create an account.
- Order information: Billing and shipping addresses, payment details (processed securely by Shopify), and order history.
- Browsing data: Pages visited, products viewed, and items added to your cart or wishlist.
- Device information: Browser type, operating system, and screen resolution.
- Communication data: Any messages you send us via email or our contact form.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Manage your account and provide customer support
- Send order confirmations, shipping updates, and receipts
- Personalize your shopping experience (wishlist, cart persistence)
- Send promotional emails if you opt in to our newsletter
- Improve our website, products, and services
- Comply with legal obligations
3. Local Storage & Cookies
Our website uses your browser's local storage to enhance your experience. We store:
- Shopping cart: Your cart contents are saved so they persist between visits.
- Wishlist: Products you save to your wishlist are stored locally on your device.
- Authentication: If you sign in, a secure access token is stored to keep you logged in.
- Preferences: Cookie consent status and other display preferences.
You can clear this data at any time through your browser settings. Clearing local storage will sign you out and reset your cart and wishlist.
4. Third-Party Services
We use the following third-party services that may collect data:
- Shopify: Our e-commerce platform that processes orders and payments. See Shopify's Privacy Policy.
- Payment processors: Payments are handled by Shopify Payments and/or third-party processors. We never store your full credit card number.
- Vercel: Our website hosting provider. See Vercel's Privacy Policy.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data only:
- With service providers necessary to fulfill your order (shipping carriers, payment processors)
- When required by law or to protect our rights
- With your explicit consent
6. Data Security
We take reasonable measures to protect your personal information. Our website uses HTTPS encryption, and payments are processed through PCI-compliant providers. However, no method of internet transmission is 100% secure.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Clear your local storage data through your browser settings
To exercise any of these rights, contact us at hello@smalltowngiftco.com.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.